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CLIENT CARE / LEGAL

Terms of Service

The terms that govern your use of the MAESLUX website and services.

Last updated: December 1, 2025

Welcome to MAESLUX. These Terms of Service govern your use of our website and the purchase of products from MAESLUX LLC. By accessing our website or placing an order, you agree to be bound by these Terms.

01

Overview

This website is operated by MAESLUX LLC. Throughout the site, the terms “we,” “us” and “our” refer to MAESLUX LLC. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service.

02

Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age; or
  • You have the consent of a parent or legal guardian.
03

Products and Availability

  • All products displayed on the site are subject to availability.
  • Some watches may be offered as pre-orders, limited editions or small-batch releases.
  • Product descriptions, images and specifications are provided as accurately as possible; however, slight variations may occur.
  • MAESLUX reserves the right to limit quantities or discontinue products at any time without notice.
04

Pricing and Payments

  • All prices are listed in U.S. Dollars (USD) unless stated otherwise.
  • Prices are subject to change without notice.
  • We reserve the right to refuse or cancel any order at our discretion.
  • Payment must be received in full before an order is processed or shipped.
05

Pre-Orders

Pre-order items:

  • Are charged at the time of purchase.
  • Have estimated delivery timelines that may change because of production or logistics.
  • Are non-refundable unless otherwise stated in writing.
06

Shipping

Shipping timelines and costs are outlined in our Shipping Policy.

MAESLUX is not responsible for delays caused by carriers, customs or events beyond our control.

07

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy carefully before making a purchase.

08

Warranty

All MAESLUX watches are covered by a 5-Year Limited Warranty against manufacturing defects.

Warranty terms do not cover damage caused by misuse, accidents, unauthorized repairs or normal wear and tear.

09

Intellectual Property

All content on this website, including but not limited to logos, designs, images, text and trademarks, is the exclusive property of MAESLUX LLC and may not be copied, reproduced or used without prior written consent.

10

User Conduct

You agree not to:

  • Use the site for unlawful purposes.
  • Attempt to interfere with site security or functionality.
  • Misrepresent your identity or payment information.
11

Limitation of Liability

To the maximum extent permitted by law, MAESLUX LLC shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products.

12

Indemnification

You agree to indemnify and hold harmless MAESLUX LLC from any claims, damages or expenses arising from your violation of these Terms or misuse of our products.

13

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to conflict-of-law principles.

14

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to the website.

Product imagery may include conceptual representations to illustrate design intent during the pre-order phase.

15

Contact Information

For questions regarding these Terms, contact us at support@maeslux.com.

Terms of service

Terms of Service

Last updated: 12/01/25

Welcome to MAESLUX. These Terms of Service govern your use of our website and the purchase of products from MAESLUX LLC. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Overview

This website is operated by MAESLUX LLC. Throughout the site, the terms “we,” “us,” and “our” refer to MAESLUX LLC. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or

  • You have the consent of a parent or legal guardian.

3. Products and Availability

All products displayed on the site are subject to availability.

  • Some watches may be offered as pre-orders, limited editions, or small-batch releases.

  • Product descriptions, images, and specifications are provided as accurately as possible; however, slight variations may occur.

MAESLUX reserves the right to limit quantities or discontinue products at any time without notice.

4. Pricing and Payments

  • All prices are listed in U.S. Dollars (USD) unless stated otherwise.

  • Prices are subject to change without notice.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Payment must be received in full before an order is processed or shipped.

5. Pre-Orders

Pre-order items:

  • Are charged at the time of purchase.

  • Have estimated delivery timelines, which may be subject to change due to production or logistics.

  • Are non-refundable, unless otherwise stated in writing.

6. Shipping

Shipping timelines and costs are outlined in our Shipping Policy.
MAESLUX is not responsible for delays caused by carriers, customs, or events beyond our control.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.
Please review that policy carefully before making a purchase.

8. Warranty

All MAESLUX watches are covered by a 5-Year Limited Warranty against manufacturing defects.
Warranty terms do not cover damage caused by misuse, accidents, unauthorized repairs, or normal wear and tear.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Designs

  • Images

  • Text

  • Trademarks

is the exclusive property of MAESLUX LLC and may not be copied, reproduced, or used without prior written consent.

10. User Conduct

You agree not to:

  • Use the site for unlawful purposes

  • Attempt to interfere with site security or functionality

  • Misrepresent your identity or payment information

11. Limitation of Liability

To the maximum extent permitted by law, MAESLUX LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

12. Indemnification

You agree to indemnify and hold harmless MAESLUX LLC from any claims, damages, or expenses arising from your violation of these Terms or misuse of our products.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to conflict of law principles.

14. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to the website.

Product imagery may include conceptual representations to illustrate design intent during pre-order phase.

15. Contact Information

For questions regarding these Terms, please contact us at:

📧 support@maeslux.com